Returns and Refunds Policy

At Lepro, we want you to be completely satisfied with your home lighting and decor purchases. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Log into your account portal or contact our customer support team with your order number to request a return authorization.

2

Pack Your Items

Securely place the products in their original packaging, ensuring all manuals, cables, and accessories are included to qualify for a full refund.

3

Ship It Back

Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing